Job Descriptions

Circulation

The circulation unit is responsible for staffing the circulation desk and the multimedia center in Dimond Library. It is the largest employer within the Library, employing approximately 35 student assistants.

Do you love customer service and connecting people with the resources they need? Then this is the department for you. Duties include circulating materials and assisting patrons. This is a great opportunity to engage in problem-solving, strengthen your interpersonal skills, and become more familiar with the heart of the UNH campus and community.

Students will work 10-12 hours a week, including one night shift and one weekend shift.

Billing Assistant

The billing assistant, along with regular Circulation duties, will work with spreadsheets, filing, ready deposits, preparing paperwork for keying, database updating, mailings, and other tasks as assigned. They must be detail oriented, able to follow instructions, and maintain confidentiality. Inquisitive minds are welcomed! Accounting or Finance majors preferred.

While the student’s Circulation schedule will include evenings and weekends, billing duties are scheduled between 8 a.m. and 4 p.m, Tuesday through Friday.

Dean's Office

Duties include clerical work, answering the phone, forwarding phone calls, taking messages, sorting mail, delivering office supplies, and typing. You may be asked to deliver paperwork to departments on campus and complete small projects for other departments in the library.

Applicants should have good computer and customer service skills, the ability to deal with both the general public and university employees and the ability to handle several projects at once.

This position does not require any weekend or evening hours but lunch coverage (noon -2 p.m.  or 11 a.m.-1 p.m.) 5 days a week is preferred.

Engineering, Physics & Chemistry Branch Libraries

The Engineering and Physical Sciences Branch Libraries specialize in the study and research of the fields of physics, chemistry, engineering, mathematics, and computer science. Duties include solo shift work, shelving, checking books in or out, shelf reading, shifting, general upkeep of the libraries, special projects, word processing, interlibrary courier service, limited reference work, and other customer service duties.

After a two-week paid training period, students work between 10-12 hours each week. Students must work during reading days and finals week. The majority of shifts are in the evening and during the weekend. Some daytime, weekday shift work is also mandatory.

Library Information Technology

Web Assistant

The web assistant is responsible for helping to maintain the library web site. They perform tasks such as checking for broken links, creating promotional images, and writing content in HTML. They may also perform other work for Library IT such as hardware inventories. Additional duties are assigned depending on skill set and interest.

Ideal candidates have experience with Windows, Microsoft Office (particularly Excel and Word), basic HTML and CSS, familiarity with Photoshop, and good written communication skills. Available hours are Monday through Friday, 8 a.m. to 5 p.m. for 10 hours/week.

Library Storage Building

The Library Storage Building (LSB) is located at 5 Leavitt Lane near the West Edge parking lot. Students must be able to work well independently for 2-3 hours at a time, be comfortable with computers, able to lift 25-40 pound boxes, maneuver fully loaded book trucks, and perform a variety of miscellaneous tasks that include lifting, reaching, grasping, stepping up and down, and kneeling.

Duties include stacks work, such as shelving or shelf-reading, scanning journal articles and documents for email delivery, assisting with inventory projects, searching for lost items, and sometimes helping with the inter-branch deliveries and other projects.

Students are expected to work 10-12 hours a week, including stacks work in Dimond Library as well as shifts at the Library Storage Building. Some shifts may be worked entirely at the LSB. Transportation is available through the UNH Campus Connector.

Defensive driving is a plus, but not a requirement, for this position.

Research Center

Student research center aides work at the Research Center desk in Dimond Library with librarians, answering patron questions, providing assistance with electronic resources, and referring patrons to appropriate sources. They also pick up and shelve materials, file loose-leaf materials, and troubleshoot computers and printers.

Because it is a public service desk and is staffed 7 days a week, for 13 1/2 hours per day most days, students will be asked to take night and weekend duty shifts, in addition to daytime hours. On some of these shifts, the student, once trained, will be the only person staffing the research center desk.

Resource Sharing & Collection Management

Student workers in Resource Sharing and Collection Management work at least 10 hours per week on weekdays between 8 a.m.- 4:30p.m., Monday through Friday.

Duties include (but are not limited to) daily support of the library's mail services (incoming and outgoing), digitizing library materials using a scanner and Optical Character Recognition (OCR) software, working in the library stacks (paging, shelving, moving materials, searching for misplaced items, etc.), performing searches in library-related software, and organizing/inventorying data in Microsoft Excel.  Most tasks are situated in Dimond Library, but students may be asked to work with materials in the branch libraries or our remote storage building.

Student workers must be conscientious and self-starting, with good and consistent attention to detail. Students should be comfortable with computers (particularly search engines and spreadsheets), able to lift 25-50 pound boxes, maneuver fully loaded book trucks, and perform tasks that involve lifting, reaching, grasping, stepping up and down, and kneeling. While there is little direct interaction with the public in our office, students will interact quite a bit with other library units and customer service skills are essential for assisting patrons in the stacks.

Scholarly Communication

The Scholarly Communication unit maintains the library’s Digital Collections and the Scholars’ Repository. Students will work approximately 10 hours a week. Shifts fall between 8 a.m.-4:30pm, Monday through Friday.

Student workers must be conscientious, detail oriented, and able to follow instructions. Experience with Photoshop and Excel a plus but not mandatory. Main duties include digitizing library materials using a scanner and Optical Character Recognition (OCR) software, image manipulation/clean-up using Photoshop, document conversion (TIFF to PDF), data entry using Microsoft Excel, and task documentation for project management tracking. Training and supervision is provided.

Special Collections & Archives

Students assist with the processing of manuscripts, university records and photograph collections, which includes organizing, preserving, and describing materials according to established archival practices. Other job duties include paging materials, making photocopies or scans, shelving materials, shifting books or boxes, data entry, and occasionally assisting with department events.

Our student assistants are expected to be able to work independently with little supervision. They must be detail oriented, able to follow instructions, and maintain confidentiality. A work schedule is typically ten hours a week between 9 a.m.-5 p.m., Monday through Friday.